Ongoing Support

Explore Our Continuous Support Advantage!

We seamlessly integrate the selected professionals into your team, ensuring a smooth transition.

Overview

At Tecces, we don’t just walk away after onboarding. We believe in providing continuous support throughout the engagement. Our dedicated support team monitors the progress of your augmented team, ensuring they have all the resources they need to excel in their roles. We act as a bridge between you and your augmented professionals, facilitating seamless communication and resolving any issues that may arise.

How it works

We analyse your project requirements, technical needs, and desired skill sets.

End-to-End Support for Unwavering Success:

At Tecces, our commitment to your project's success extends beyond the onboarding phase. We firmly believe in providing continuous support throughout the engagement to ensure a smooth and productive collaboration between your team and our augmented professionals. Our ongoing support services are designed to empower your project and maximize its potential.

Dedicated Support Team:

We have a dedicated team of support specialists who are at your service throughout the project's lifecycle. These experts act as the primary point of contact, readily available to address any questions, concerns, or feedback from both your team and our augmented professionals.

Regular Progress Monitoring:

We proactively monitor the progress of your augmented team, ensuring that they remain on track with project timelines and deliverables. Our ongoing assessment helps identify areas for improvement and enables timely interventions to optimize performance.

Resource Fulfillment:

Our support team ensures that your augmented professionals have all the necessary resources and tools at their disposal to excel in their roles. Whether it's hardware, software, or other project-specific requirements, we ensure seamless resource fulfillment.

Performance Feedback and Coaching:

Feedback is crucial for growth. We conduct regular performance evaluations and provide constructive feedback to our augmented professionals. This fosters continuous improvement, driving them to deliver exceptional results for your project.

Facilitating Seamless Communication:

Clear and effective communication is the backbone of any successful collaboration. As a bridge between your team and our augmented professionals, we facilitate seamless communication channels to ensure a productive exchange of ideas and information.

Issue Resolution:

Should any challenges or issues arise during the engagement, our support team steps in to address them promptly. We work closely with both parties to find effective solutions, mitigating any disruptions to project progress.

Periodic Reviews and Strategy Updates:

We believe in transparency and continuous improvement. Periodically, we conduct reviews and strategy updates to align our services with your evolving project objectives. This collaborative approach ensures that we remain in sync with your project's vision and goals.

The Ongoing Support Advantage:

Uninterrupted Productivity: Our dedicated support ensures that your augmented team remains productive and focused on achieving project milestones.

Minimized Downtime: Quick issue resolution and resource fulfillment minimize any potential downtime, ensuring project continuity.

Project Flexibility: We adapt to changing project requirements, scaling our support services as needed to meet your evolving needs.

Long-term Partnership: Our commitment to ongoing support fosters strong, lasting partnerships built on trust and reliability.

Choose Tecces as your talent augmentation partner and experience the power of unwavering support. Let us be your ally in driving your project to new heights of success!

UK Office:

63 Gale Street Rochdale OL 12 0BG
Tel: +44 20-8638-8005
E: info@tecces.com

USA Office:

2918 Sutton Pl, Emporia, KS 66801
Tel: +1 347-690-4914
E: info@tecces.com

MENA Office:

Office No. G06A, DBC Building.
Tel: +971 50-113-2643
E: info@tecces.com

top